There are two types of appointments available for online booking:
|Phone Appointments||In-Person Appointments|
Online Booking Guidelines:
It is important to note that online booking is hosted by a third party website (Medeo Health). In order for your electronic medical record to be compatible with online booking, you must have a unique email address (not shared with a family member). If you currently use a shared email address, we urge you to create an alias email address. Alias email addresses are a unique address, any time an email is sent to that email address it will be delivered to your regular email inbox, so there's no need to keep track of multiple inboxes.
Please refer to the pdf guide posted below (under Online Booking at the bottom of the page) to find out how you can create alias email addresses to ensure every family member has a unique email address to use with Medeo.
Click below to book your appointment, or copy and paste the following link into a browser: https://booking.medeohealth.com/westgrove-clinic
Trouble? If you're experiencing trouble with your Medeo account, please call the Medeo Health Support line at 1-800-438-1277.
|Changing your email address in Medeo||1,293 KB|
|Free Email Accounts forwarded to your existing email address||437 KB|
|Medeo instructions for creating alias email addresses||602 KB|
|Medeo Messaging Guide for New Users||910 KB|
|Online Booking Guide for Patients||617 KB|
|Preparing Files (adding text or signature) to Submit to Your Healthcare Provider Electronically||680 KB|
|Virtual Care (Video Appointment) Getting Started Guide||1,075 KB|
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