Hours of Operation

Monday to Friday 8:30 am to 4:30 pm
Phone lines are closed daily from 12:30-1:30 pm
Closed weekends and statutory holidays. 

Online Booking
Click the button below to go to our online booking page!

 

To provide consent to communicate electronically via secure email: Click Here

COVID-19 Vaccine 

To book an appointment to recieve a COVID-19 Vaccine from one of our nurses or pharmacists here in Westgrove Clinic, please call the clinic at (780) 962-9888 ext. 1 to book. 

Vaccines are also still readily available through pharmacies and AHS. 

(For eligiblity details please see Latest News & Announcement post dated Aug 31st.)

 

 

 

 

Latest News & Announcements

Sept 16, 2021- COVID-19 Vaccines Given Full Approval by Health Canada

All COVID-19 Vaccines (Pfizer, Moderna, AstraZeneca and Johnson & Johnson) available in Canada have received full Health Canada approval.  With the full approval comes some new names for the vaccines: Pfizer’s COVID-19 vaccine will now be known as “Comirnaty,”  Moderna’s, will now be known as “Spikevax” and AstraZeneca’s will be called “Vaxzevria.”   The change is in name only, there are no changes to the vaccines themselves.

 

For more information visit the Health Canada website at: Health Canada Approved COVID-19 Vaccines

 

Sept 16, 2021 - Vaccine Records Available via MyHealth Records 

You can now access your COVID-19 vaccine records, as well as your and/or your child's COVID-19 test results in MyHealth Records.  A MyHealth Records account gives you one, secure place to see​ your health information, including: Immunizations you’ve had in Alberta, medications administered from community pharmacies, and lab test results (including COVID-19 test results).  

 

MyHealth Records is an Alberta Government intiative, Westgrove Clinic is not involved with MyHealth Records and we are not able to help you sign up for MyHealth Records.  If you would like additional information, please go to https://myhealth.alberta.ca/myhealthrecords

 

If you need help or have questions about using MyHealth Records, call their support line at 1-844-401-4016​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​.

Sept 16, 2021 - Vaccine Exemption Requests

Physicians are highly unlikely to provide patients with an exemption from COVID-19 vaccination.  At this point in time there are virtually no medical conditions that universally warrant a complete exemption from a COVID-19 vaccine.  Physicians will only offer an exemption based on the latest medical evidence from authorities like Alberta Health, Alberta Health Services, the National Advisory Council on Immunization and the Centers for Disease Control and Prevention.  

If you have questions, please review the Exemption Requests: Patient FAQs document linked here.
For a list of the current exemption criteria, please review the Medical Exemptions to Mandatory Vaccine document linked here

 

Sept 16, 2021 - New Vaccine Requirements and COVID-19 Measures in Alberta

Alberta has declared a state of public health emergency and will implement new health measures to expand capacity, increase vaccination rates and reduce transmission of COVID-19.

 

Please visit: New Public Health Measures Provincewide (Sep 16) for a complete list of new restrictions in effect. 

Sept 3, 2021 - Vaccine Incentives

Alberta government has announced new vaccine incentives: 

  • A one-time incentive of $100 is now available for all Albertans age 18 or older who receive a first or second dose of vaccine between Sept. 3 and Oct. 14.
    After vaccination, eligible Albertans will be able to register online here.   Alberta Health will validate registrations against provincial immunization data. The website will be available starting on Sept. 13. If Albertans do not have access to a computer, they can contact 310-0000 for assistance, starting after Sept. 13. 

Please visit alberta.ca/covid19-vaccine for the most up to date information on booking for a vaccine, vaccine incentives, vaccine records, vaccine eligibility, and what to expect after your vaccine. 

 

August 31, 2021 - COVID-19 Vaccine Booster Shots (3rd Dose)

Third COVID-19 vaccine doses will be available starting September 1 for seniors in congregate care facilities and immunocompromised Albertans.


Seniors living in congregate care will be eligible to receive their third dose approximately 5 months after their second dose. Residents will receive their third doses at their facilities and don’t need to book appointments.

Albertans with eligible immunocompromising conditions can receive their additional dose 8 weeks after their second dose. A list of qualifying conditions is available at alberta.ca/vaccine.

If you haven’t gotten vaccinated yet, we will be getting more vaccine in stock soon, please call the clinic at (780) 962-9888 ext. 1 to book.  Vaccines are also still readily available through pharmacies and AHS. 

July 2, 2021 - Masks still required on site

Masks still required

Jun 30, 2021 - Quarantine Guidelines

As more Albertans receive their immunizations, quarantine guidelines have changed.   

If you are partially immunized (received 1 dose two or more weeks ago), and have been in close contact with an individual with COVID-19, you must quarantine for 10 days.  You should get a COVID test 7 days after your last exposure to the person with COVID-19.  If your test is negative and you have no symptoms, your quarantine is over.  If your test is positive you must isolate for 10 days from the date of your test.  
If you develop symptoms, get tested right away.

if you are fully immunized (have received your second vaccine dose two or more weeks ago), and have been in close contact with an individual with COVID-19, you do not have to quarantine as long as you don't have symptoms.  If you develop symptoms, get tested for COVID right away, you must quarantine until you receive a negative test result.  If your test result is negative, stay home until your symptoms go away.  If you test positive, you must isolate for at least 10 days after your symptoms started.  

Please visit the Alberta Health Services Quarantine for Immunized Individuals website for more details and for the most up to date guidelines.  

 

June 9, 2021 - Phones

Having trouble getting a hold of us?  We hear you! We serve over 17,000 patients and only have 3 receptionists to answer your calls, check patients in and sort through hundres of pages of incoming faxes, among other duties.  (This is a lot - and our team works hard!)  They're so busy, we are adding a 4th receptionist to help serve you!  However, it is still likely that the volume of calls we get will outweigh our ability to serve everyone trying to get through to us.  The busiest time of day to call is first thing in the morning (8:30 am to 9:30 am) and just after lunch (1:30 pm to 2:15 pm).
 
We do offer online booking for regular in-clinic visits and phone appointments, you can also cancel online for appointments that were booked online. We hope you'll give it a try next time you need to make an appointment! Visit www.westgroveclinic.ca/onlinebooking to book and manage appointments.
 

 

May 10, 2021 - Covid-19 Vaccine Eligibility Update

Every Albertan born in 2009 or earlier (12 years old or older) is currently eligible to be booked for the COVID-19 Vaccine. 

 

Please be aware that only the Pfizer brand of vaccine is authorized for use in youth between the ages of 12-17.


 

Please check the AHS website for information and updates, or to book with AHS online:   ahs.ca/covid19-vaccine

 

 

Feb 25, 2021 - Routine Cancer Screening Outreach

Westgrove Clinic is expanding on its services to patients. During the pandemic we’ve realized that we can provide some healthcare needs and preventative screening initiatives through our secure email systems.

We will be sending out notices and requisitions to patients who are due for regular preventative screening tests (ie: mammogram, papsmear, Fecal Immunochemical Test (FIT) testing) through our secure email system (Medeo Health).  If you recieve a message from Medeo Health please follow the link to get to the message and download your requisition (if applicable).  Once you've reviewed your message you will need to book an appointment with the lab, imaging site or Westgrove Clinic to complete your screening. 

 

As always you're welcome to call the clinic with any questions!

Dec 17, 2020 - Emails from Westgrove Clinic via Medeo Health

Please ensure that you are opening emails received from "Medeo Health".  Messages we send through our secure email system come through to you as:

     From: Medeo Health
     Subject: Westgrove Clinic sent you a secure message in Medeo

These are important messages from your medical home.  Now, more than ever before, our doctors, pharmacists, nurses, social worker, therapist, and support staff are using Medeo Health to send you important information and updates.  Please ensure you are reviewing these messages by opening the email, and clicking on the "View Secure Message" link in the email and following the prompts from Medeo Health.  

Your health is important to us, help us by reviewing the electronic messages sent to you. 


Westgrove Clinic is partnered with Medeohealth.com, this is a secure electronic messaging system we use to send information to our patients safely over the internet.  If you receive an email, you can click on the link and create an account to access your messages.  Click here for a step-by-step guide on how to set up your account on Medeo.  Medeo is the same system that facilitates our online booking. 
 
 

June 15, 2020 - In Office Appointments

 

Though we have returned to in-person patient care, it won't be business as usual, so we wanted to outline changes that you will experience during your visit:

 

  • Arrive at your appointment time, not before or after.
    • This allows us to limit the amount of people in our waiting room, and provide time to properly clean treatments rooms between appointments.
  • Everyone entering the clinic must wear a mask.  
  • Do not bring anyone with you into the clinic for your appointment. If you have a family member or friend drive you to the appointment they will need to remain in their vehicle during the appointment. 
    Exceptions include:
    • Those with mobility or memory issues, needing assistance (limited to one caregiver).
    • Guardians accompanying a minor (limited to one guardian).

 

  • You will be screened for COVID-19 symptoms multiple times:
    • COVID symptom screening will occur when you book your appointment and when you arrive at the clinic.
    • Patients who answer “yes” to any COVID symptom screening questions will not be allowed to enter the clinic, and will be directed to contact Alberta Health at 811.
    • Staff members are also subject to COVID symptom screening daily, and will not be allowed to enter the clinic if they answer “yes” to any of the screening questions
    • If you have had any of the following flu-like symptoms within the last 10 days, do not come into the clinic, call 811 or visit www.alberta.com/covid19:
      • Fever
      • runny nose
      • shortness of breath
      • difficulty breathing
      • cough
      • sore throat
  • We are doing everything we can to ensure a clean environment which includes regularly disinfecting high traffic areas.

 

We want to thank you in advance for your patience and cooperation. 

 

March 14, 2020

Do you know what to do if you think you have COVID-19 or think you have been exposed to someone who has COVID-19?

If you have symptoms such as fever, cough, difficulty breathing, sore throat or runny nose, and/or have traveled outside Canada, or have been exposed to someone who has COVID-19, stay home and call Health Link 811.  Do not go to a physician's office, a health care facility or a lab without counsulting Health Link 811 first.

Alberta's COVID-19 Self Assessment tool is available for use online! If you're unsure if you need to be tested, click the link below to use the tool.
My Health Alberta COVID Self Assessment Tool

 

For more information and the latest news on COVID-19, please go to: 
https://www.albertahealthservices.ca/topics/Page16944.aspx

  

Jan 14, 2020 - Update to Operating Hours

Effective immediately, after much consideration Westgrove Clinic will no longer be open on Saturdays.  Due to lack of demand for appointments on weekends, we will be closed on weekends.


Westgrove clinic is open Monday through Friday from 8:30 am - 4:30  pm.   We are closed weekends and statutory holidays.

Phone lines are closed during the lunch hour daily from 12:30-1:30 pm, however the office is still open.  

 

 

 

 

 

  

 


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