Latest News & Announcements

May 31, 2022 - Alberta's Care Deficit

Many patients in Alberta are waiting for care, diagnosis or surgery.  As part of the ongoing effort to address the health care deficit, the Alberta Medical Association (AMA) has set up PatientsFirst.ca as a place where patients can easily share their own care deficit experiences.  Whether that’s waiting for a doctor’s appointment, waiting for a procedure or service, or struggling to find a family physician - - the AMA wants to hear from as many Albertans as possible.  Good information about what patients are experiencing in the system will help the AMA to better advocate for improvements.

If you have been looking for a family doctor and have been told by an office(s) that they aren’t accepting new patients, or if you need to wait for an appointment or service, please visit PatientsFirst.ca to tell your story. The questionnaire only takes 2 minutes and all information will be kept private. Data will only be used in aggregate to help inform advocacy and the AMA’s work toward having these issues addressed. 

May 18, 2022 - Internet for Good

Having access to reliable internet is essential in today’s interconnected world. But for low-income families and seniors, youth aging out of care and people with disabilities, it can still be a struggle.  Albertans receiving financial disability assistance are now eligible for low cost high speed Internet from TELUS.  

Visit the Telus Internet for Good website for details. 

How to cancel an appointment without speaking to the reception desk

If you need to cancel an appointment:

• You may call the clinic at any time day or night and choose option 2, then leave a voicemail with your name and appointment details requesting a cancellation
• You can cancel your appointment via the automated reminder that goes out up to four days prior to your appointment
• If your appointment was booked through the online booking system, you can cancel your appointment through the Medeo system

If you need to book a regular (short) appointment, please try our online booking system: www.westgroveclinic.ca/onlinebooking 

Feb 1, 2022 - New Payment Model

On February 1st, Westgrove Clinic changed to a new funding model called the Blended Capitation Model.  We are still paid by Alberta Health, and there are no changes to how your healthcare is covered.  We are excited by the options this new model provides us for continuing to provide excellent, comprehensive care to all our patients.   A great benefit of this model is that we can expand our care team (more nurses, pharmacists, nurse practitioners etc) and in future, we hope this gives us the opportunity to take on more patients (i.e. your family and friends).  Click here for the full statement and to see how this will affect you....

Feb 2022 - Designated Support Person for labor and Delivery in Hospital 

Oct 28, 2021 - Alberta Health Care Insurance Plan

Do you know when you need to notify the Alberta Health Care Insurance Plan of personal life changes?  You need to keep your health account information current if you move, have children, turn 21 or 65, get married, divorced or other relationship changes.  Visit www.alberta.ca/ahcip-update-status for more information on when and how to update your information, as well as links to forms and locations where changes can be made.  

Oct 20, 2021 - Virtual Care Clinic

Can't get in to see your regular doctor soon enough?  Westview PCN Virtual Care Clinic is open and accepting bookings online at https://www.westviewpcn.ca/virtual-care-clinic The clinic is run by a Nurse Practitioner (NP) who will see patients virtually on Thursdays and Fridays.  

Bookings are open to patients who live in Alberta (ideally in the Spruce Grove, Stony Plain, Parkland County areas and neighboring indigenous communities) and have a valid Alberta Healthcare Number. 

The Virtual Care Clinic CAN be used for: Mental health issues, skin issues, urinary and sinus infections, sore throats, eye redness, sexual health, travel-related healthcare, conditions monitored with home devices and or lab tests (ie: blood pressure, cholesterol, thyroid, diabetes), or for review of lab/imaging tests. 

The virtual clinic is NOT to be used for ear pain, cough, abdo or digestive problems, muscle and joint injury.

Click here to view the Virtual Care Clinic info sheet. 

Sept 16, 2021 - MyHealth Records 

You can now access your COVID-19 vaccine records, your and/or your child's COVID-19 test results, and other routine test results in MyHealth Records.  A MyHealth Records account gives you one, secure place to see​ your health information, including: Immunizations you’ve had in Alberta, medications administered from community pharmacies, and lab test results (including COVID-19 test results).  

MyHealth Records is an Alberta Government intiative, Westgrove Clinic is not involved with MyHealth Records and we are not able to help you sign up for MyHealth Records.  If you would like additional information, please go to https://myhealth.alberta.ca/myhealthrecords

If you need help or have questions about using MyHealth Records, call their support line at 1-844-401-4016​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​.

Feb 25, 2021 - Routine Cancer Screening Outreach

We will be sending out notices and requisitions to patients who are due for regular preventative screening tests (ie: mammogram, papsmear, Fecal Immunochemical Test (FIT) testing) through our secure email system (Medeo Health).  If you recieve a message from Medeo Health please follow the link to get to the message and download your requisition (if applicable).  Once you've reviewed your message you will need to book an appointment with the lab, imaging site or Westgrove Clinic to complete your screening. 

Hours of Operation

Monday to Friday 8:30 am to 4:30 pm

Phone lines are closed daily from 12:30-1:30 pm
Closed weekends and statutory holidays.