Please click HERE to provide us with your consent to communicate with you electronically via secure email and/or virtual appointments. (Note not all physicians in the clinic provide virtual appointments.)
Latest News & Announcements
Jan 14, 2021- COVID Results Available Online via MyHealth Records
You can now access your child's COVID-19 test results in MyHealth Records. A MyHealth Records account gives you one, secure place to see your health information, including: Immunizations you’ve had in Alberta, medications administered from community pharmacies, and lab test results (including COVID-19 test results).
MyHealth Records is an Alberta Government intiative, Westgrove Clinic is not involved with MyHealth Records and we are not able to help you sign up for MyHealth Records. If you would like additional information, please go to https://myhealth.alberta.ca/myhealthrecords
If you need help or have questions about using MyHealth Records, call their support line at 1-844-401-4016.
Jan 6, 2020 - COVID-19 Vaccinations
Questions about the rollout for the new COVID-19 vaccine? Please visit Alberta Health Services FAQ page here.
At this point in time we do not plan to have the vaccine available here at the clinic.
Dec 17, 2020 - Emails from Westgrove Clinic via Medeo Health
Please ensure that you are opening emails received from "Medeo Health". Messages we send through our secure email system come through to you as:
From: Medeo Health Subject: Westgrove Clinic sent you a secure message in Medeo
These are important messages from your medical home. Now, more than ever before, our doctors, pharmacists, nurses, social worker, therapist, and support staff are using Medeo Health to send you important information and updates. Please ensure you are reviewing these messages by opening the email, and clicking on the "View Secure Message" link in the email and following the prompts from Medeo Health.
Your health is important to us, help us by reviewing the electronic messages sent to you.
Dec 2, 2020 - Covid Impact on Westgrove Clinic Staffing
In order to comply with mandated COVID restrictions, we currently have multiple staff, physicians and residents working from home. While they are working from home any calls they make will come from a blocked number. Please try to answer blocked numbers if you're expecting a call from Westgrove Clinic.
If you're calling the clinic to speak with someone who is working from home, you may be asked to call back and dial their extension directly to connect to them over the phone, or we may ask to take a message and have someone call you back. Thank you for your patience and cooperation.
Nov 30, 2020 - COVID Positive Results
Did you know that your family doctor is often NOT notified if you test positive for COVID?
PLEASE contact the clinic if you test positive to make a phone appointment with your doctor or an allied healthcare worker so we can help support you through your illness.
Nov 20, 2020 - Emails
Westgrove clinic will be sending out emails with links to questionnaires related to how we communicate with you and/or related to your health. These emails are legitimately from Westgrove Clinic and are facilitated by a secure service called Ocean by Cognisant MD. Please know that any information collected is safe and secure. Thank you for your participatation.
Nov 20, 2020
October 15, 2020 - Flu Shots Available Oct 19th
Alberta Health Services is offering Influenza immunizations to children under five years of age and their family and household members. Please go to thier website https://www.albertahealthservices.ca to prebook your appointment.
Any Albertan over the age of 5 can get their influenza immunization at their local pharmacy (please call ahead to find out if you need an appointment)
June 15, 2020 - In Office Appointments
Though we are returning to in-person patient care, it won't be business as usual, so we wanted to outline changes that you will experience during your visit:
Arrive at your appointment time, not before or after.
This allows us to limit the amount of people in our waiting room, and provide time to properly clean treatments rooms between appointments.
Everyone entering the clinic must wear a mask.
Do not bring anyone with you into the clinic for your appointment. If you have a family member or friend drive you to the appointment they will need to remain in their vehicle during the appointment. Exceptions include:
Those with mobility or memory issues, needing assistance (limited to one caregiver).
Guardians accompanying a minor (limited to one guardian).
You will be screened for COVID-19 symptoms multiple times:
COVID symptom screening will occur when you book your appointment and when you arrive at the clinic.
Patients who answer “yes” to any COVID symptom screening questions will not be allowed to enter the clinic, and will be directed to contact Alberta Health at 811.
Staff members are also subject to COVID symptom screening daily, and will not be allowed to enter the clinic if they answer “yes” to any of the screening questions
If you have had any of the following flu-like symptoms within the last 10 days, do not come into the clinic, call 811 or visit www.alberta.com/covid19:
shortness of breath
We are doing everything we can to ensure a clean environment which includes regularly disinfecting high traffic areas.
We want to thank you in advance for your patience and cooperation.
June 9, 2020 Watch Dina Hinshaw, chief medical officer of health, provide step-by-step instructions for putting on, wearing, taking off and disposing of a non-medical mask.
We recommend our patients continue to get their babies vaccinated with public health according to the regular schedule despite the COVID pandemic.
April 22, 2020 - Medeo Health (Secure Email)
Westgrove Clinic is partnered with Medeohealth.com, this is a secure electronic messaging system we use to send information to our patients safely over the internet. If you receive an email stating your doctor has sent you a message on Medeo, you can click on the link and create an account to access your messages. Click here for a step-by-step guide on how to set up your account on Medeo. Medeo is the same system that facilitates our online booking.
April 2, 2020 - Phone Appointments
Phone call appointments are available to you, this is to maintain social distancing and to assist those in isolation.
Although your phone appointment is booked for a specific time, your doctor may call you within a few hours of that time. Generally, if you book your appointment in the morning, you can expect to get a call from the doctor between 9 and noon, and if booked in the afternoon, you can expect a call between 1 and 4. Additionally, your doctor may be calling you from a blocked number, please make every effort to answer blocked numbers if you have a phone appointment booked.
Online booking is currently available for phone call appointments. For more information on our online booking platform, click hereto go to our online booking page.
April 1, 2020
Westgrove Clinic physicians are not linked to the Babylon healthcare tool. You will not be able to reach us on this app.
March 14, 2020
Do you know what to do if you think you have COVID-19 or think you have been exposed to someone who has COVID-19?
If you have symptoms such as fever, cough, difficulty breathing, sore throat or runny nose, and/or have traveled outside Canada, or have been exposed to someone who has COVID-19, stay home and call Health Link 811. Do not go to a physician's office, a health care facility or a lab without counsulting Health Link 811 first.