Please read through the information below before clicking the "Book Now" button.
There are two types of appointments available for online booking:
Phone Call Appointments:
COVID-19 Vaccine Appointments are booked through a separate system and must be booked here: Westgrove Clinic COVID-19 Vaccine Booking
Online Booking Guidelines:
It is important to note that online booking is hosted by a third party website (Medeo Health). In order for your electronic medical record to be compatible with online booking, you must have a unique email address (not shared with a family member). If you currently use a shared email address, we urge you to create an alias email address. Alias email addresses are a unique address, any time an email is sent to that email address it will be delivered to your regular email inbox, so there's no need to keep track of multiple inboxes.
Please refer to the pdf guide posted below (under Online Booking at the bottom of the page) to find out how you can create alias email addresses to ensure every family member has a unique email address to use with Medeo.
Click below to book your appointment, or copy and paste the following link into a browser: https://booking.medeohealth.com/westgrove-clinic
Medeo Health Guides and Troubleshooting
If you are having trouble with online booking, please go to Medeo Online Booking Information/Troubleshooting for help, or call the Medeo help line for patients at 1-800-438-1277.
If you need help with Virtual (video) appointments, please go to Medeo Patient - How do I connect to a virtual Appointment?
Online Appointment Booking FAQs, click here.
Medeo Patient Account FAQs, click here.
Video and Messaging FAQs, click here.
|Changing your email address in Medeo||1,293 KB|
|Free Email Accounts forwarded to your existing email address||437 KB|
|Medeo instructions for creating alias email addresses||602 KB|
|Medeo Messaging Guide for New Users||910 KB|
|Online Booking Guide for Patients||617 KB|
|Virtual Care (Video Appointment) Getting Started Guide||1,075 KB|
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