Click HERE to go to our online booking page. 

 

Please click HERE to provide us with your consent to communicate with you electronically via secure email and/or virtual appointments.  (Note not all physicians in the clinic provide virtual appointments.)  

 


Westgrove clinic is open Monday through Friday from 8:30 am to 4:30  pm.   We are closed weekends and statutory holidays.  
Phone lines are closed during the lunch hour daily from 12:30-1:30 pm.  

 

 

 

Latest News & Announcements

 

Feb 24, 2021 - COVID-19 Vaccination for those 75+ years old (born 1946 or earlier):

Appointments can be booked online or through Health Link 811

Starting today, Albertans who are over 75 can use the AHS online booking tool to schedule an appointment to be vaccinated with options for a time, date, as well as a window to book the second dose within the recommended 32 to 42 days.

 

Those over 75 may also call Health Link at 811 to book an appointment through a Health Link nurse. Appointments can be booked for both the first and second doses.

 

Seniors must return to the same clinic to receive their second dose of the vaccine to ensure appropriate timing between doses and to help manage vaccine supply.

 

Family members can book on behalf of those over 75 who are eligible to receive the vaccine. They will need the Alberta Health Care number and date of birth of the person being vaccinated and can make the appointment from a desktop computer or hand held device.

Please check the AHS website for information and updates:   ahs.ca/covid19-vaccine

AHS Booking Site:  ahs.ca/covidvaccine

 

Feb 8, 2021 - COVID-19 Vaccination

Questions about the rollout for the new COVID-19 vaccine?  Please visit Alberta Health Services FAQ page here

At this point in time we do not have the vaccine available here at the clinic.  

 

   

 

 

 

Feb 1, 2021 - Continuity of Care

Did you know that when a patient consistently sees the same family doctor and team, it can lead to better health? In fact, there is evidence-based literature that shows increased continuity or care, reported by patients, is associated with decreased mortality.

What is Continuity of Care? Continuity of care is about improving Albertans’ health through stronger, ongoing relationships with their family physician/nurse practitioner and team, increased information sharing and enhanced care coordination.

Continuity is Better for Patients.  When Albertans have a continuous, trusting relationship with a family physician and team, providers gets to know their patient’s story and become their medical home throughout their life.

The benefits of this strong relationship include:

  • Increased access to appropriate care when it is needed
  • Better health
  • Better quality of care
  • Improved care coordination
  • Improved sharing of information between care providers
  • Increased patient satisfaction

Important messages about continuity:

  • Visit your regular family doctor when you have a health-related concern or question
  • If your regular provider is unavailable, seek care from other members of the team or clinic who will then share information with your regular provider
  • If you need urgent medical attention from the emergency department, follow-up with your family doctor to continue any communication or treatment given in the emergency department
  • If your medical status changes, book an appointment with your medical home. They will help manage any changes and treatments that may be needed to help you get as healthy as possible quickly
  • Don’t have a family doctor? For tools on how to find one, visit Find a Doctor.

 

 

Jan 14, 2021- COVID Results Available Online via MyHealth Records

You can now access your child's COVID-19 test results in MyHealth Records.  A MyHealth Records account gives you one, secure place to see​ your health information, including: Immunizations you’ve had in Alberta, medications administered from community pharmacies, and lab test results (including COVID-19 test results).  

 

MyHealth Records is an Alberta Government intiative, Westgrove Clinic is not involved with MyHealth Records and we are not able to help you sign up for MyHealth Records.  If you would like additional information, please go to https://myhealth.alberta.ca/myhealthrecords

 

If you need help or have questions about using MyHealth Records, call their support line at 1-844-401-4016​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​.

 

Dec 17, 2020 - Emails from Westgrove Clinic via Medeo Health

Please ensure that you are opening emails received from "Medeo Health".  Messages we send through our secure email system come through to you as:

     From: Medeo Health
     Subject: Westgrove Clinic sent you a secure message in Medeo

These are important messages from your medical home.  Now, more than ever before, our doctors, pharmacists, nurses, social worker, therapist, and support staff are using Medeo Health to send you important information and updates.  Please ensure you are reviewing these messages by opening the email, and clicking on the "View Secure Message" link in the email and following the prompts from Medeo Health.  

Your health is important to us, help us by reviewing the electronic messages sent to you. 


Westgrove Clinic is partnered with Medeohealth.com, this is a secure electronic messaging system we use to send information to our patients safely over the internet.  If you receive an email, you can click on the link and create an account to access your messages.  Click here for a step-by-step guide on how to set up your account on Medeo.  Medeo is the same system that facilitates our online booking. 
 

Dec 2, 2020 - Covid Impact on Westgrove Clinic Staffing

In order to comply with mandated COVID restrictions, we currently have multiple staff, physicians and residents working from home.  While they are working from home any calls they make will come from a blocked number.  Please try to answer blocked numbers if you're expecting a call from  Westgrove Clinic.  
 
If you're calling the clinic to speak with someone who is working from home, you may be asked to call back and dial their extension directly to connect to them over the phone, or we may ask to take a message and have someone call you back.  Thank you for your patience and cooperation. 
 
 
 

Nov 30, 2020 - COVID Positive Results

Did you know that your family doctor is often NOT notified if you test positive for COVID?
 
PLEASE contact the clinic if you test positive to make a phone appointment with your doctor or an allied healthcare worker so we can help support you through your illness.


 

 

Nov 20, 2020

 

 

 

June 15, 2020 - In Office Appointments

 

Though we have returned to in-person patient care, it won't be business as usual, so we wanted to outline changes that you will experience during your visit:

 

  • Arrive at your appointment time, not before or after.
    • This allows us to limit the amount of people in our waiting room, and provide time to properly clean treatments rooms between appointments.
  • Everyone entering the clinic must wear a mask.  
  • Do not bring anyone with you into the clinic for your appointment. If you have a family member or friend drive you to the appointment they will need to remain in their vehicle during the appointment. 
    Exceptions include:
    • Those with mobility or memory issues, needing assistance (limited to one caregiver).
    • Guardians accompanying a minor (limited to one guardian).

 

  • You will be screened for COVID-19 symptoms multiple times:
    • COVID symptom screening will occur when you book your appointment and when you arrive at the clinic.
    • Patients who answer “yes” to any COVID symptom screening questions will not be allowed to enter the clinic, and will be directed to contact Alberta Health at 811.
    • Staff members are also subject to COVID symptom screening daily, and will not be allowed to enter the clinic if they answer “yes” to any of the screening questions
    • If you have had any of the following flu-like symptoms within the last 10 days, do not come into the clinic, call 811 or visit www.alberta.com/covid19:
      • Fever
      • runny nose
      • shortness of breath
      • difficulty breathing
      • cough
      • sore throat
  • We are doing everything we can to ensure a clean environment which includes regularly disinfecting high traffic areas.

 

We want to thank you in advance for your patience and cooperation.

 
 

June 9, 2020
Watch Dina Hinshaw, chief medical officer of health, provide step-by-step instructions for putting on, wearing, taking off and disposing of a non-medical mask.


 

 

April 24, 2020 - Infant/Child Immunizations

We recommend our patients continue to get their babies vaccinated with public health according to the regular schedule despite the COVID pandemic. 

 

 

April 2, 2020 - Phone Appointments

Phone call appointments are available to you, this is to maintain social distancing and to assist those in isolation. 

 

Although your phone appointment is booked for a specific time, your doctor may call you within a few hours of that time.  Generally, if you book your appointment in the morning, you can expect to get a call from the doctor between 9 and noon, and if booked in the afternoon, you can expect a call between 1 and 4.  Additionally, your doctor may be calling you from a blocked number, please make every effort to answer blocked numbers if you have a phone appointment booked. 


Online booking is currently available for phone call appointments.  For more information on our online booking platform, click here to go to our online booking page. 

 

April 1, 2020

 

Westgrove Clinic physicians are not linked to the Babylon healthcare tool. You will not be able to reach us on this app.

 

 

March 14, 2020

Do you know what to do if you think you have COVID-19 or think you have been exposed to someone who has COVID-19?

If you have symptoms such as fever, cough, difficulty breathing, sore throat or runny nose, and/or have traveled outside Canada, or have been exposed to someone who has COVID-19, stay home and call Health Link 811.  Do not go to a physician's office, a health care facility or a lab without counsulting Health Link 811 first.

Alberta's COVID-19 Self Assessment tool is available for use online! If you're unsure if you need to be tested, click the link below to use the tool.
My Health Alberta COVID Self Assessment Tool

 

For more information and the latest news on COVID-19, please go to: 
https://www.albertahealthservices.ca/topics/Page16944.aspx

 

 

 

Jan 14, 2020 - Update to Operating Hours

Effective immediately, after much consideration Westgrove Clinic will no longer be open on Saturdays.  Due to lack of demand for appointments on weekends, we will be closed on weekends.


Westgrove clinic is open Monday through Friday from 8:30 am - 4:30  pm.   We are closed weekends and statutory holidays.

Phone lines are closed during the lunch hour daily from 12:30-1:30 pm, however the office is still open.  

 

 

 

 

 

  

 

Online Poll


If you have recently had a phone call appointment with your doctor, did you feel that your health concerns were addressed and dealt with appropriately?






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