COVID-19 Vaccine

Westgrove Clinic will have the Moderna brand Covid-19 vaccine in clinic in early May.  

We are following the Alberta Health Services (AHS) rollout guidelines. If you are a current patient of Westgrove Clinic and are eligible to recieve the vaccine per AHS guidelines (refer to the May 5th post below), and would like to receive it here in Westgrove Clinic, please click on the link below to submit your request. 

Note: The Moderna vaccine is only approved for people 18 and older, so we cannot immunize children between the ages of 12 to 17.  

DO NOT CALL to book - we are only accepting booking requests via the link below.

COVID-19 Vaccine Waitlist: Click Here
*Please be aware, we are currently only providing first doses, if you have already had your first dose of the vaccine elsewhere please book your second dose at the same location where you got your first dose.  

Hours of Operation

Monday to Friday 8:30 am to 4:30 pm
Phone lines are closed daily from 12:30-1:30 pm
Closed weekends and statutory holidays. 

Online Booking: Click Here

To provide consent to communicate electronically via secure email: Click Here

 

 

Latest News & Announcements

May 5, 2021 - Covid-19 Vaccine Eligibility Update

Below is a list of everyone who is currently eligible to be booked for the COVID-19 Vaccine in Alberta: 

 

  • Anyone in the following professions: 
    • Healthcare workers in Phase 2C
    • Shelter and correctional staff in Phase 2C
    • Workers at meatpacking plants – abattoirs for chicken, pork and beef only
    • Firefighters and front-line policing and provincial sheriffs who interact with residents at shelters, correctional facilities and remand centres
    • Canadian Border Security Agency staff
    • New** Teachers and School Support Staff, including bus drivers (effective May 4th)
    • New** Child Care Workers (effective May 4th)
  • Caregivers of Albertans who are most at risk of severe outcomes:
    • Up to 4 designated family/support people of those individuals in long term care, designated supportive living and licensed supportive living facilities  (For designated family support persons, a letter from the congregate living facility (for example, group home, speciality schools, etc.) may be required.)
    • Household contacts and caregivers for children 11 and under (born in 2010 or later) who have an eligible chronic condition in Phase 2B but are unable to receive the vaccine due to age
    • Parents or guardians of eligible profoundly immunocompromised Albertans
  • Those born between 1957 and 2009 (12 to 64 years old) with high-risk health conditions
  • Youths younger than 16 must provide a doctor's note verifying that a discussion has taken place regarding the immunization.  
  • First Nations, Inuit, & Métis born in 1986 or before (35 years old or older)
  • Those born in 1971 or earlier (50 years old or older)
  • New** Effective May 6th those born in 1991 or earlier (30 years or older)
  • New** Efective May 10th those born in 2009 or earlier (12 years old or older) 

 

Please check the AHS website for information and updates:   ahs.ca/covid19-vaccine

AHS Booking Site:  ahs.ca/covidvaccine

To find participating pharmacies visit www.ab.bluecross.ca for a complete list. 

 

April 23, 2021 - Covid-19 Second Dose Spacing

Alberta has decreased the period between first and second doses of the COVID-19 vaccine from 16 weeks to 4 weeks for certain immunocompromised individuals.  

The interval between doses is being shortened for Albertans undergoing specific kinds of cancer treatments or who are on medications that result in a level of profound immune compromise.  Those included in this updated guideline include: 

  • Transplant recipients
  • Individuals undergoing (or about to start) chemotherapy
  • Individuals on specific immunosuppressant medications medications (ie: rituximab) 


If you are eligible, you can book your second dose by calling Alberta health Link at 811.
 

 

March 30, 2021 Rules for Fully Vaccinated People

Until most Albertans are protected, fully vaccinated people must continue following all public health measures: no indoor social gatherings, keep 2 metres apart from others, wear a mask in public, wash your hands, and stay home when sick.
 

Once both doses take effect, you are less likely to become severely sick with COVID-19.   But we don’t yet know if the vaccine prevents vaccinated people from spreading the virus.  Alberta Health will continue reviewing emerging evidence on asymptomatic and variant transmission before they can safely alter public health guidelines.  Alberta Health will let Albertans know when rules for fully vaccinated people can be changed.

 

 

Feb 25, 2021 - Routine Cancer Screening Outreach

Westgrove Clinic is expanding on its services to patients. During the pandemic we’ve realized that we can provide some healthcare needs and preventative screening initiatives through our secure email systems.

We will be sending out notices and requisitions to patients who are due for regular preventative screening tests (ie: mammogram, papsmear, Fecal Immunochemical Test (FIT) testing) through our secure email system (Medeo Health).  If you recieve a message from Medeo Health please follow the link to get to the message and download your requisition (if applicable).  Once you've reviewed your message you will need to book an appointment with the lab, imaging site or Westgrove Clinic to complete your screening. 

 

As always you're welcome to call the clinic with any questions!

 

 

Feb 8, 2021 - COVID-19 Vaccination

Questions about the rollout for the new COVID-19 vaccine?  Please visit Alberta Health Services FAQ page here. 

At this point in time we do not have the vaccine available here at the clinic.  

 

   

 

 

  

Jan 14, 2021- COVID Results Available Online via MyHealth Records

You can now access your child's COVID-19 test results in MyHealth Records.  A MyHealth Records account gives you one, secure place to see​ your health information, including: Immunizations you’ve had in Alberta, medications administered from community pharmacies, and lab test results (including COVID-19 test results).  

 

MyHealth Records is an Alberta Government intiative, Westgrove Clinic is not involved with MyHealth Records and we are not able to help you sign up for MyHealth Records.  If you would like additional information, please go to https://myhealth.alberta.ca/myhealthrecords

 

If you need help or have questions about using MyHealth Records, call their support line at 1-844-401-4016​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​.

 

Dec 17, 2020 - Emails from Westgrove Clinic via Medeo Health

Please ensure that you are opening emails received from "Medeo Health".  Messages we send through our secure email system come through to you as:

     From: Medeo Health
     Subject: Westgrove Clinic sent you a secure message in Medeo

These are important messages from your medical home.  Now, more than ever before, our doctors, pharmacists, nurses, social worker, therapist, and support staff are using Medeo Health to send you important information and updates.  Please ensure you are reviewing these messages by opening the email, and clicking on the "View Secure Message" link in the email and following the prompts from Medeo Health.  

Your health is important to us, help us by reviewing the electronic messages sent to you. 

Westgrove Clinic is partnered with Medeohealth.com, this is a secure electronic messaging system we use to send information to our patients safely over the internet.  If you receive an email, you can click on the link and create an account to access your messages.  Click here for a step-by-step guide on how to set up your account on Medeo.  Medeo is the same system that facilitates our online booking. 
 

Dec 2, 2020 - Covid Impact on Westgrove Clinic Staffing

In order to comply with mandated COVID restrictions, we currently have multiple staff, physicians and residents working from home.  While they are working from home any calls they make will come from a blocked number.  Please try to answer blocked numbers if you're expecting a call from  Westgrove Clinic.  
 
If you're calling the clinic to speak with someone who is working from home, you may be asked to call back and dial their extension directly to connect to them over the phone, or we may ask to take a message and have someone call you back.  Thank you for your patience and cooperation. 
 
 
 

Nov 30, 2020 - COVID Positive Results

Did you know that your family doctor is often NOT notified if you test positive for COVID?
 
PLEASE contact the clinic if you test positive to make a phone appointment with your doctor or an allied healthcare worker so we can help support you through your illness.


  

June 15, 2020 - In Office Appointments

 

Though we have returned to in-person patient care, it won't be business as usual, so we wanted to outline changes that you will experience during your visit:

 

  • Arrive at your appointment time, not before or after.
    • This allows us to limit the amount of people in our waiting room, and provide time to properly clean treatments rooms between appointments.
  • Everyone entering the clinic must wear a mask.  
  • Do not bring anyone with you into the clinic for your appointment. If you have a family member or friend drive you to the appointment they will need to remain in their vehicle during the appointment. 
    Exceptions include:
    • Those with mobility or memory issues, needing assistance (limited to one caregiver).
    • Guardians accompanying a minor (limited to one guardian).

 

  • You will be screened for COVID-19 symptoms multiple times:
    • COVID symptom screening will occur when you book your appointment and when you arrive at the clinic.
    • Patients who answer “yes” to any COVID symptom screening questions will not be allowed to enter the clinic, and will be directed to contact Alberta Health at 811.
    • Staff members are also subject to COVID symptom screening daily, and will not be allowed to enter the clinic if they answer “yes” to any of the screening questions
    • If you have had any of the following flu-like symptoms within the last 10 days, do not come into the clinic, call 811 or visit www.alberta.com/covid19:
      • Fever
      • runny nose
      • shortness of breath
      • difficulty breathing
      • cough
      • sore throat
  • We are doing everything we can to ensure a clean environment which includes regularly disinfecting high traffic areas.

 

We want to thank you in advance for your patience and cooperation.

 
  

 

April 24, 2020 - Infant/Child Immunizations

We recommend our patients continue to get their babies vaccinated with public health according to the regular schedule despite the COVID pandemic. 

 

 

April 2, 2020 - Phone Appointments

Phone call appointments are available to you, this is to maintain social distancing and to assist those in isolation. 

 

Although your phone appointment is booked for a specific time, your doctor may call you within a few hours of that time.  Generally, if you book your appointment in the morning, you can expect to get a call from the doctor between 9 and noon, and if booked in the afternoon, you can expect a call between 1 and 4.  Additionally, your doctor may be calling you from a blocked number, please make every effort to answer blocked numbers if you have a phone appointment booked. 


Online booking is currently available for phone call appointments.  For more information on our online booking platform, click here to go to our online booking page. 

 

 

 

March 14, 2020

Do you know what to do if you think you have COVID-19 or think you have been exposed to someone who has COVID-19?

If you have symptoms such as fever, cough, difficulty breathing, sore throat or runny nose, and/or have traveled outside Canada, or have been exposed to someone who has COVID-19, stay home and call Health Link 811.  Do not go to a physician's office, a health care facility or a lab without counsulting Health Link 811 first.

Alberta's COVID-19 Self Assessment tool is available for use online! If you're unsure if you need to be tested, click the link below to use the tool.
My Health Alberta COVID Self Assessment Tool

 

For more information and the latest news on COVID-19, please go to: 
https://www.albertahealthservices.ca/topics/Page16944.aspx

 

 

 

Jan 14, 2020 - Update to Operating Hours

Effective immediately, after much consideration Westgrove Clinic will no longer be open on Saturdays.  Due to lack of demand for appointments on weekends, we will be closed on weekends.


Westgrove clinic is open Monday through Friday from 8:30 am - 4:30  pm.   We are closed weekends and statutory holidays.

Phone lines are closed during the lunch hour daily from 12:30-1:30 pm, however the office is still open.  

 

 

 

 

 

  

 

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