If you are 18 years old or older, and would like to receive your COVID Vaccine here in Westgrove Clinic, please click on the link below to submit your request. Anyone who received their first dose at Westgrove Clinic will automatically receive a phone call to schedule their second dose with us when eligible to book and an appointment is available.
Westgrove Clinic will book second doses for people who had first doses of any brand of vaccine at other locations such as pharmacies or Public Health.
Note: The Moderna vaccine is only approved for people 18 and older, so we cannot immunize children between the ages of 12 to 17.
Schedules are opened as vaccine supply becomes available to us.
DO NOT CALL to book - we are only accepting booking requests via the link below.
Monday to Friday 8:30 am to 4:30 pm Phone lines are closed daily from 12:30-1:30 pm Closed weekends and statutory holidays.
Online Booking Click the button below to go to our online booking page!
To provide consent to communicate electronically via secure email: Click Here
Latest News & Announcements
June 9, 2021 - Phones
Having trouble getting a hold of us? We hear you! We serve over 17,000 patients and only have 3 receptionists to answer your calls, check patients in and sort through hundres of pages of incoming faxes, among other duties. (This is a lot - and our team works hard!) They're so busy, we are adding a 4th receptionist to help serve you! However, it is still likely that the volume of calls we get will outweigh our ability to serve everyone trying to get through to us. The busiest time of day to call is first thing in the morning (8:30 am to 9:30 am) and just after lunch (1:30 pm to 2:15 pm).
We do offer online booking for regular in-clinic visits and phone appointments, you can also cancel online for appointments that were booked online. We hope you'll give it a try next time you need to make an appointment! Visit www.westgroveclinic.ca/onlinebooking to book and manage appointments.
June 1, 2021 - Second Dose Booking
Albertans will be able to schedule second dose appointments in the order they received their first doses:
Anyone vaccinated in March or earlier can book their second dose starting June 1
Anyone vaccinated in April can book their second dose starting June 14
Anyone vaccinated in May can book their second dose starting June 28
Anyone who received their first dose at Westgrove Clinic will receive a phone call to schedule their second dose with us when an appointment is available. Schedules are opened as vaccine supply becomes available to us. Westgrove Clinic will book second doses for people who had first doses of Moderna or Astrazeneca at other locations (pharmacies or Public Health).
May 10, 2021 - Covid-19 Vaccine Eligibility Update
Every Albertan born in 2009 or earlier (12 years old or older) is currently eligible to be booked for the COVID-19 Vaccine.
Please be aware that only the Pfizer brand of vaccine is authorized for use in youth between the ages of 12-17.
Until most Albertans are protected, fully vaccinated people must continue following allpublic health measures: no indoor social gatherings, keep 2 metres apart from others, wear a mask in public, wash your hands, and stay home when sick.
Once both doses take effect, you are less likely to become severely sick with COVID-19. But we don’t yet know if the vaccine prevents vaccinated people from spreading the virus. Alberta Health will continue reviewing emerging evidence on asymptomatic and variant transmission before they can safely alter public health guidelines. Alberta Health will let Albertans know when rules for fully vaccinated people can be changed.
Feb 25, 2021 - Routine Cancer Screening Outreach
Westgrove Clinic is expanding on its services to patients. During the pandemic we’ve realized that we can provide some healthcare needs and preventative screening initiatives through our secure email systems.
We will be sending out notices and requisitions to patients who are due for regular preventative screening tests (ie: mammogram, papsmear, Fecal Immunochemical Test (FIT) testing) through our secure email system (Medeo Health). If you recieve a message from Medeo Health please follow the link to get to the message and download your requisition (if applicable). Once you've reviewed your message you will need to book an appointment with the lab, imaging site or Westgrove Clinic to complete your screening.
As always you're welcome to call the clinic with any questions!
Feb 8, 2021 - COVID-19 Vaccination
Questions about the rollout for the new COVID-19 vaccine? Please visit Alberta Health Services FAQ page here.
At this point in time we do not have the vaccine available here at the clinic.
Jan 14, 2021- COVID Results Available Online via MyHealth Records
You can now access your child's COVID-19 test results in MyHealth Records. A MyHealth Records account gives you one, secure place to see your health information, including: Immunizations you’ve had in Alberta, medications administered from community pharmacies, and lab test results (including COVID-19 test results).
MyHealth Records is an Alberta Government intiative, Westgrove Clinic is not involved with MyHealth Records and we are not able to help you sign up for MyHealth Records. If you would like additional information, please go to https://myhealth.alberta.ca/myhealthrecords
If you need help or have questions about using MyHealth Records, call their support line at 1-844-401-4016.
Dec 17, 2020 - Emails from Westgrove Clinic via Medeo Health
Please ensure that you are opening emails received from "Medeo Health". Messages we send through our secure email system come through to you as:
From: Medeo Health Subject: Westgrove Clinic sent you a secure message in Medeo
These are important messages from your medical home. Now, more than ever before, our doctors, pharmacists, nurses, social worker, therapist, and support staff are using Medeo Health to send you important information and updates. Please ensure you are reviewing these messages by opening the email, and clicking on the "View Secure Message" link in the email and following the prompts from Medeo Health.
Your health is important to us, help us by reviewing the electronic messages sent to you.
Westgrove Clinic is partnered with Medeohealth.com, this is a secure electronic messaging system we use to send information to our patients safely over the internet. If you receive an email, you can click on the link and create an account to access your messages. Click here for a step-by-step guide on how to set up your account on Medeo. Medeo is the same system that facilitates our online booking.
Dec 2, 2020 - Covid Impact on Westgrove Clinic Staffing
In order to comply with mandated COVID restrictions, we currently have multiple staff, physicians and residents working from home. While they are working from home any calls they make will come from a blocked number. Please try to answer blocked numbers if you're expecting a call from Westgrove Clinic.
If you're calling the clinic to speak with someone who is working from home, you may be asked to call back and dial their extension directly to connect to them over the phone, or we may ask to take a message and have someone call you back. Thank you for your patience and cooperation.
June 15, 2020 - In Office Appointments
Though we have returned to in-person patient care, it won't be business as usual, so we wanted to outline changes that you will experience during your visit:
Arrive at your appointment time, not before or after.
This allows us to limit the amount of people in our waiting room, and provide time to properly clean treatments rooms between appointments.
Everyone entering the clinic must wear a mask.
Do not bring anyone with you into the clinic for your appointment. If you have a family member or friend drive you to the appointment they will need to remain in their vehicle during the appointment. Exceptions include:
Those with mobility or memory issues, needing assistance (limited to one caregiver).
Guardians accompanying a minor (limited to one guardian).
You will be screened for COVID-19 symptoms multiple times:
COVID symptom screening will occur when you book your appointment and when you arrive at the clinic.
Patients who answer “yes” to any COVID symptom screening questions will not be allowed to enter the clinic, and will be directed to contact Alberta Health at 811.
Staff members are also subject to COVID symptom screening daily, and will not be allowed to enter the clinic if they answer “yes” to any of the screening questions
If you have had any of the following flu-like symptoms within the last 10 days, do not come into the clinic, call 811 or visit www.alberta.com/covid19:
shortness of breath
We are doing everything we can to ensure a clean environment which includes regularly disinfecting high traffic areas.
We want to thank you in advance for your patience and cooperation.
April 2, 2020 - Phone Appointments
Phone call appointments are available to you, this is to maintain social distancing and to assist those in isolation.
Although your phone appointment is booked for a specific time, your doctor may call you within a few hours of that time. Generally, if you book your appointment in the morning, you can expect to get a call from the doctor between 9 and noon, and if booked in the afternoon, you can expect a call between 1 and 4. Additionally, your doctor may be calling you from a blocked number, please make every effort to answer blocked numbers if you have a phone appointment booked.
March 14, 2020
Do you know what to do if you think you have COVID-19 or think you have been exposed to someone who has COVID-19?
If you have symptoms such as fever, cough, difficulty breathing, sore throat or runny nose, and/or have traveled outside Canada, or have been exposed to someone who has COVID-19, stay home and call Health Link 811. Do not go to a physician's office, a health care facility or a lab without counsulting Health Link 811 first.