If you have a medical emergency, call 911.
We are currently not accepting new patients, and we do not see walk-in patients.
There are select physicians taking new maternity patients.
Pregnant patients, please see the Women's Health section of this website to see your options for delivering through Westgrove Clinic.
Each physician reviews labs, x-rays and other tests daily. These are imported electronically every day. If the physician finds a problem or wishes to see you again, that physician will send a message to their Follow Up Assistant. That person will contact you to set up another appointment.
In order for the Assistant to contact you to set up an appointment, please ensure that your phone numbers on file at the clinic are accurate.
If you have not heard about your results and would like to know them, please call the office at 780-962-9888 or book an appointment on-line with the physician who ordered the test for you. It is especially important to book an appointment to review results if you are still having symptoms.
You may call the office at 780-962-9888, extension # 5 or ask for the Referral Coordinator.
Your questions can be answered by the Referral Coordinator quite quickly as your referral is tracked until it is completed. Please be aware that it often takes many months to get in to see a specialist. We will let you know as soon as we can when your appointment is.
We are attempting to improve access to all patients for each physician.
Surprisingly enough, we have countless no show appointments each day. Some days we record 25 or more no shows. These appointments may have even been booked that morning or confirmed a day or two prior. By having this amount of missed appointments, it takes longer to get in to see your doctor.
We are hoping that by sending out warning letters and invoices, that patients will become more aware of the need to cancel their appointments.
Westgrove Clinic is a teaching facility associated with the Faculty of U of A. We have many preceptors accepting residents and medical students at Westgrove Clinic. Part of the program for physicians is to do clinical experience to provide them with real life experience combined with learning. This provides the base for any physician.
Westgrove provides residents with this very important opportunity.
If residents and medical students are not provided with this very important opportunity they do not get all the skills needed to be new physicians in our communities.
We encourage you to assist in this learning experience but you may also decline to do so.
A Nurse Practitioner is a Registered nurse who has taken 5 years extended education. The Nurse Practitioner has a Masters Degree.
The individual Nurse Practitioners are booked with each physician to help access for patients.
A Nurse Practitioner can take care of the majority of a patient's needs with the exception of invasive procedures and narcotic or benzodiazepine prescriptions.
To see our Nurse Practitioner's profile please see Clinic Information - Nurses: N.P.s and L.P.N.s.
To learn more about Nurse Practioners please visit the following website: http://www.nurses.ab.ca/Carna/index.aspx?WebStructureID=1045
Some of our doctors have online booking available. You can book an appointment with our on-line booking system by going to our Online Booking page. Please be aware that certain types of appointments can not be booked on-line: complete physicals, same day appointments, extended appointments, appointments with the nurse practitioner and procedures such as IUDs, endometrial biopsies, mole removals, vasectomies and circumcisions. Please call our office at 780-962-9888 for all of these appointment types.
Our Licensed Practical Nurses see patients daily.
The services that they provide to physicians and patients include:
Injections, Wart treatments, Dressing Changes, Cast Removal, Mini Mental Exams, Prenatal Preparation, Ear Flushing, Chronic Disease Management.
To book an appointment with the LPN call the switchboard at 780-962-9888.
To learn more about Licensed Practical Nurses please visit the following website:
For the best possible patient care, you should consistently book appointments with one regular physician, your family doctor. If you are unable to get in with your regular family doctor in the time you require, then please try to book with one of the doctors who is on your doctor's team. For more information about the physician teams at Westgrove Clinic, please click here.
There are always same days openings for emergent conditions which can be booked with whoever is available.
Our patients who have certain multiple, medical problems will be asked to come in for this type of appointment. This is because you are one of our more complex patients. We want to review your medications and other treatments for these problems. In addition, we want to create a plan to manage these problems for the next year. Studies have shown better outcomes for patients who have one of these visits per year.
Please either bring all of your medication bottles or a list of all medication you are currently taking. This includes herbal medication and vitamins.
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